Trent took his time to answer all of my questions! And then answered them again when I needed more information or had difficulty understanding the information. He worked hard to find a solution for me to receive this loan. My loan was approved quickly and he constantly communicated with me through the entire process checking in on me. I'm so grateful for his work to help me get the loan for the house I wanted!
I was very nervous to make this kind of change /purchase and David made it much smoother. I shopped around for lenders of course and First Heritage had the best numbers and David had the best attitude by far. He was so easy to talk to and so responsive, on top of saving me a ton of money.
David is a highly knowledgeable professional. He is always quick to respond and easy to work with. Highly Recommend!
I was a lender for over twenty years (retired) and recently had the opportunity to be on the other side of a transaction with Matt and his team. (Jeff Sandusky too) A two week settlement timeline with my son and his fiancé. I was extremely impressed with the responsiveness and diligence of this team. I would highly recommend them to anyone. Great job!
Matt and his team were such a pleasure to work with! They made the lending process easy and seamless, especially as first-time home buyers. Matt worked overtime to make sure our closing happened on-time, and his whole team was always very responsive and communicative, ensuring that we were organized and had knowledge of all the steps along the way. Overall, they are a very kind, personable, and professional team that we will definitely be using again in the future - we highly recommend!
I was very pleased with the interactions and patience I received from you and the realtor I will everyone it was a difficult and short journey but we made it thanks to everyone.
Michael is a professional loan officer who is very knowledgeable, personable and is a strong advisor around home mortgages. He leads a capable loan processing team and continues to make himself available to the customer throughout the process. I have confidence in First Heritage Mortgage, and you can count on them to deliver an efficient mortgage process and meet your needs as a loan customer.
Jeff has helped my clients and is a pleasure to work with! He is very responsive to client needs and is truly an expert in his field!
very professional and welcoming !
Mr. White is very professional and easy to talk to. He went above and beyond by answering my questions. He made this process much easier!
The process was quick and the commission was excellent.
Great communication and transparent process
Organized, timely processing of documentation.
Mike was great.
The process needs some tweaks (aligning the website milestone tracking with actual milestone status, in order to better manage expectations).
The entire team was a pleasure to work with. The customer service was great! None of my questions went unanswered, quick response time, was upfront and honest throughout the process, if and when I do it all over again I wont hesitate to call this team 1st. Thank you for helping me become a 1st Time Home Buyer!
The entire team was amazing throughout this process. As a 1st time homebuyer, they answered every question, gave great customer service, quick response times. I will refer this team to anyone I know looking!! Thank you all!
David was always rhere for us! He answered all our questions in a timely manner. He always gave us options to all our concerns. Very respectful and knowledgeable.
Trent was awesome! He was very responsive and knowledgeable. He discussed all my options with me, but guided me and made good recommendations on what was the best, based on my specific situation. Add in he was extremely personable and he really made the whole process easy. Overall 10 out of 10!