Jim has helped us get our first home and purchase our second home this year with two refis in between. Each time he has been accessible, friendly, and put in plenty of effort (much of it outside of standard business hours) to make sure everything was just right and on time. If there was a hiccup, he stepped in and made the impossible possible, every time. We have worked with other lenders and no one has been nearly as accommodating. I would not hesitate to recommend Jim and the team at First Heritage to anyone purchasing a home. When we move again, were coming back to Jim!