James Walker is an exceptional loan officer. He worked through some (what I thought) were very complicated and challenging issues with me. Always providing professional advice in a clear, understandable way. I felt he went the extra mile to address my needs promptly and was always friendly and courteous. He made me feel as if my needs were his and that I was the only one he was working with. If I ever need a mortgage or loan adviser again, James will be the first person I call.