Contact Us
HQ | First Heritage Mortgage, LLC
11325 Random Hills Road, Suite 600
Fairfax, VA 22030
Consumer Feedback & Complaint Process
We are dedicated to ensuring the highest levels of quality and service, delivered for the best value, to all our clients and business partners. If you have any questions, need to address any concerns, or wish to file a complaint, we kindly ask you to connect with our team to share your feedback. Please click below to get in touch today.
Alternatively, you may call us at 703.352.0721.
Submit Your FeedbackLoan Servicing
Please note that our servicing department hours of operation are
8:30 AM – 5:00 PM (CST).
Phone: 888-339-7208
Email Our TeamFirst Mortgage Payment Questions
A question we often receive from clients is who should they contact regarding their first mortgage payment after receiving a loan. If you have any questions regarding your first mortgage payment after settlement, please contact our customer service representative:
Roderick Moody
Customer Service Representative
First Heritage Mortgage, LLC
P.O. Box 10666
Birmingham, Alabama 35202
Phone: 888-339-7208
Fax: 205-769-6956
Short‑Term Construction Loan Questions
First Heritage Mortgage Construction
Fairfax, VA 22030
Phone: 877-218-8315
Choose a state to get started
Select from the drop-down or click on the interactive map below to view branches and loan officers in your desired State.
Jerry Berry
Executive Vice President NMLS #109657
Carolina Apaza Pacheco
Loan Officer NMLS #1285973
Additional Languages: Spanish
John Becker
Senior Loan Officer NMLS #239305
Jeanne Bidwell
Senior Loan Officer NMLS #313615
Vivian Daniel
Senior Loan Officer NMLS #1006920
Additional Languages: Arabic
Paul Denmon
VP of Construction, Renovation, and 203(k) Finance NMLS #280766
Taylor Gomez
Senior Loan Officer NMLS #2140463
Javier Gonzalez
Senior Loan Officer NMLS #422966
Additional Languages: Spanish
Ryan Hadley
Senior Loan Officer NMLS #1760292
Amit Kaim
Senior Vice President, Regional Sales Manager NMLS #295394
Jenny Kim
Senior Vice President, Regional Sales Manager NMLS #189987
Samantha Kinne
Loan Officer NMLS #1027154
Ramon Llamas
Vice President, Senior Loan Officer NMLS #483757
Additional Languages: Tagalog
Matthew MacDougall
Loan Officer NMLS #1035941
Peyton Mahaffey
Loan Officer NMLS #2102123
David McCarthy
Loan Officer NMLS #2378453
Jill Mendoza
Loan Officer NMLS #938836
Lori Mintzer
Senior Loan Officer NMLS #199526
Lisa Perry
Senior Loan Officer NMLS #276329
Bruce Rider
VP, Prince Frederick Branch Manager NMLS #311915
Patrick Settle
Senior Loan Officer NMLS #145115
Sarah Gibbs
Senior Loan Officer NMLS #198427
Mike Eastman
Senior Loan Officer NMLS #21108
Carey Meushaw
Branch Manager NMLS #310813
Derek Barlow
Loan Officer NMLS #1544410
Amanda Wallingford
Loan Officer NMLS #1112543
Craig Faer
Senior Loan Officer NMLS #789702
Damian Warwick
Branch Manager NMLS #182609
Josh Stader
Senior Loan Officer NMLS #1663130
Caryn Elder
Senior Loan Officer NMLS #524539
Ramez Fahmy
VP, Branch Manager NMLS #476394
Additional Languages: Arabic
Kevin Fawley
Senior Loan Officer NMLS #2101340
Chris Grant
Senior Loan Officer NMLS #1168226
Paul Harsanyi
Senior Mortgage Advisor NMLS #189801
Katty Inga
Senior Loan Officer NMLS #1434924
Additional Languages: Spanish
David King
Loan Officer NMLS #1054223
Bob Kirchner
VP, Branch Manager NMLS #192996
Mitchell B. Morris
Senior Loan Officer NMLS #209875
Jeffrey Novotny
VP, Branch Manager NMLS #1415391
Michael Novotny
Senior Loan Officer NMLS #1988994
Benjamin Robles, Jr.
Senior Loan Officer NMLS #205466
Additional Languages: Spanish
Tim Romp
Senior Loan Officer NMLS #204656
Scott Wimmer
Vice President, Branch Manager NMLS #455104
Daniel Schroeder
Sales Manager NMLS #1838711
Victoria Outland
Loan Officer NMLS #1996326
Vince Curcio
VP, Senior Loan Officer NMLS #102096
Jeremy Evans
Senior Loan Officer NMLS #1294146
Jim Sarver
Senior Loan Officer NMLS #144473
David Woldman
Senior Loan Officer NMLS #659150
Mike Buczynski
Senior Loan Officer NMLS #432414
Whit Douglas
Vice President, Branch Manager NMLS #203861
Ben Aliff
Senior Loan Officer NMLS #202242
Evan Hansen
Senior Loan Officer NMLS #2053484
Jaime Laugelli
Loan Officer NMLS #2115744
Lindsay Witt
Senior Loan Officer NMLS #915587
Erica Ergle
Sales Manager NMLS #1706941
LaToya Gary
Senior Loan Officer NMLS #1924189
Ashley Hagwood
Loan Officer NMLS #1542361
Aaron Simmons, AMP
Sales Manager NMLS #239638
Bill White
Senior Loan Officer NMLS #2078014
Samantha Bowie
Branch Manager NMLS #246850
Corey Smith
Senior Loan Officer NMLS #2242915
John Russell
Vice President, Branch Manager NMLS #216282
Mike Carney
Senior Loan Officer NMLS #218037
Kent Ege
Vice President NMLS #110413
Paul Lancaster
Senior Loan Officer NMLS #187417
Kirk Jennings
Senior Loan Officer NMLS #1446249
Whitney O’Meara
Senior Loan Officer NMLS #191101
Mike Matthews
Senior Loan Officer NMLS #118480
Joe Dunn
EVP, Southern Virginia Regional Sales Manager NMLS #160856
Charlie Aldinger
Vice President, Sales Manager NMLS #513227
Michael Cao
Senior Loan Officer NMLS #323021
Taylor Ellard
Loan Officer NMLS #2323817
Mitch Rigsby
Senior Loan Officer NMLS #1573753
Daniel Schulhafer
Loan Officer NMLS #1065901
Blake Bocci
Sales Manager NMLS #1710570
Douglas Benner
Senior Loan Officer NMLS #179159
Andrew Bocci
Loan Officer NMLS #2056968
Norman Bocci
Senior Loan Officer NMLS #317253
Alex Spratto
Loan Officer NMLS #2441120
Mike Travis
Senior Loan Officer NMLS #177511
Anne Borghesani
Vice President, Branch Manager NMLS #188551
Augusta, GA
Branch NMLS ID #2429919
2743 Perimeter Parkway Building 200
Suite 225
Augusta, GA 30909
Blacksburg, VA
Branch NMLS ID #1645982
1901 South Main Street
Suite 8
Blacksburg, VA 24060
Charleston, SC
Branch NMLS ID #1924723
735 Johnnie Dodds Blvd
Suite 100
Mt. Pleasant, SC 29464
Charlotte, NC
Branch NMLS ID #2456404
820 Forest Point Circle
Suite 100, Room 107
Charlotte, NC 28273
Charlottesville Downtown Mall, VA
Branch NMLS ID #2291519
554 E Water Street
Charlottesville, VA 22902
Charlottesville Pantops, VA
Branch NMLS ID #1070047
404 People Place
Suite 303
Charlottesville, VA 22911
Columbia, SC
Branch NMLS ID #2000649
100 Executive Center Drive
Suite 100
Columbia, SC 29210
Fairfax, VA
HQ | First Heritage Mortgage, LLC
11325 Random Hills Road
Suite 600
Fairfax, VA 22030
Fredericksburg, VA
Branch NMLS ID #2812465
150 Riverside Parkway
Suite 115
Fredericksburg, VA 22406
Hampton Roads, VA
Branch NMLS ID #2826220
720 Thimble Shoals Blvd
Suite 115
Newport News, VA 23606
Hanover, MD
Branch NMLS ID #1817502
7581 Buckingham Boulevard
Suite 130
Hanover, MD 21076
Kitty Hawk, NC
Branch NMLS ID #2653493
6475 N. Croatan Hwy
Suite 102
Kitty Hawk, NC 27949
Midlothian, VA
Branch NMLS ID #2587989
1 Park West Circle
Suite 300
Midlothian, VA 23114
North Rockville, MD
Branch NMLS ID #2733791
1395 Piccard Drive
Suite 330
Rockville, MD 20850
Rockville, MD
Branch NMLS ID #2650068
2600 Tower Oaks Boulevard
Suite 100
Rockville, MD 20852
Wake Forest, NC
Branch NMLS ID #1729861
1780 Heritage Center Drive
Suite 203
Wake Forest, NC 27587
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We’d love to
hear from you
At First Heritage Mortgage, we are always here to help with your home financing needs. If you are in need of a home loan, looking to refinance your current mortgage, or have any other mortgage-related questions, please contact us today.