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Marketing Support

What kind of marketing materials and support does FHM offer?

FHM offers all agents at Samson Properties the following marketing materials and support:

  • FHM Partner Hub with:
    • Information on working with FHM and our team
    • Access to all marketing platforms available to you
    • Comprehensive training on how to use the tools at your disposal
    • Click Here to Return to the Main FHM Partner Hub
  • LoanNow Mobile App with:
    • Individual customization to showcase you and your brand
    • Introductory tools for your clients: Your reviews, listing links, and more
    • Seamless communication throughout the home buying process
    • Promotional flyers and buyer education on how to use LoanNow
    • Click Here to Learn More!
  • Total Expert Marketing Platform with:
    • Co-branded educational flyers to inform and empower your clients on a variety of mortgage topics
    • Co-branded loan product flyers to provide details about the mortgage products that matter most to your book of business
    • Introductory materials to educate buyers about FHM
    • Lead Capture App for seamless sign-in, tracking, and nurturing of all prospects who visit your community
    • Click Here to Learn More!
  • Additional Training and Hands-On Support from the FHM Marketing Team
    • LoanNow Training
    • Total Expert Training
    • Customized Requests
    • Buyer Education
    • Contact Your FHM Loan Officer to Learn More!

Where can I go to get mortgage-related marketing materials?

Total Expert provides a library of customer-centric marketing materials that cover all aspects of the mortgage financing process. Log in to your Total Expert account at www.totalexpert.net and click on Print Marketing to access all available items.

You can also call your FHM loan officer for help creating or locating any type of mortgage-related marketing materials you’d like.

Can I get co-branded marketing materials from FHM?

Absolutely! Total Expert provides you with an arsenal of marketing materials, all of which are automatically co-branded with your headshot, name, contact information, and company logo.

Log in to your Total Expert account at www.totalexpert.net to get started, or contact your FHM loan officer to request they create an account for you.

What is Total Expert? How can it help me?

Total Expert provides access to co-branded marketing materials on all things mortgage-related. Enjoy on-demand access to more than 75 co-branded pieces designed to position you as an expert and help your clients start and move through the mortgage process with confidence.

Click here to learn more about Total Expert.

How do I create a Total Expert account?

Tell your FHM loan officer that you’re ready to get started with Total Expert. Once your account is set up, our team will provide training and resources to help you learn how to use all the features at your disposal.

Click here to contact your FHM loan officer.

I need more training on how to use Total Expert.

Training links are available here on the FHM Partner Hub, located on the Total Expert for Samson Agents page.

Click here to learn more and access Total Expert training.

What is LoanNow? Why should I use it?

LoanNow provides mobile-first technology that makes the mortgage process more efficient for you and improves the experience for your buyers.

  • Milestone Notifications: Real-time updates for you and your client as the loan moves along each step to closing.
  • Mortgage Calculators: Give your clients on-the-go access to explore different mortgage options, loan types, budgets, and monthly payments.
  • Scan Docs from Mobile: Your clients will be able to securely scan and submit all their supporting documentation or paperwork from the camera on any mobile device.
  • Transparent Communication: Share your app with clients to instantly notify your FHM loan officer.
  • Enhanced 1003: Your clients have access to a mobile-friendly application they can start, pause, and complete whenever and wherever they’d like, even on their desktop once they get home.
  • Mobile e-Signing Capability: Your clients can sign their loan documents right on their phone, or on their desktop computer. No more printing, signing, and mailing or faxing back!

For more information, please visit the LoanNow product page.

How do I create a LoanNow account?

Tell your FHM loan officer you want to use LoanNow. They will set up your co-branded account, and help you get the app on your phone. Your app will be branded with the SMC logo, your headshot, bio, and contact information. Your loan officer can also add links to your community website, testimonials, and other helpful information for your clients.

Click here to contact your FHM loan officer.

I need more training on how to use LoanNow.

Go to the Inside FHM hub at www.InsideFHM.com or contact your loan officer to set up a personalized training with one of FHM’s LoanNow marketing experts.

Return to the FHM Partner Hub

Return to the main FHM Partner Hub to continue learning about how you can take advantage of all we have to offer!

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3201 Jermantown Road, Suite 800

Fairfax, VA 22030

Phone: 703.352.0721

Toll-Free: 866.833.LOAN

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